Working Group on Assessment of Systems for Delivering Legal Services

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Report of the Working Group on Assessment of Systems for Delivering Legal Services (New York)

Working Group on Assessment of Systems for Delivering Legal Services
Fordham Law Review
April 1, 1999
This is an assessment of how to enhance the delivery and quality of legal services and a resulting set of recommendations.

This page last modified: Mon, July 6, 2015 -- 9:06 am ET

"The research imperative of refining ways to measure justice is important and necessary. Our work as lawyers improves the more we know about our effectiveness and the more our choices are evidence based. Nevertheless, quantifying the work of a lawyer is not easy.

"How do we ensure that any measure of justice captures outcomes for both trial-based advocacy and non-trial-based advocacy on behalf of clients, including negotiated outcomes?
"How do we quantify the role lawyers play in listening to our clients, explaining the systems in which they operate, and supporting them through often very difficult times in their lives?
"How do we ensure that any measure of justice includes a client’s sense of the process as well as the outcome?
"How do we make sure that what we measure does not suggest the limits of what is possible or desired?"

--Jane H. Aiken & Stephen Wizner

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Research & Evidence for Civil Legal Aid

Working Group on Assessment of Systems for Delivering Legal Services

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Report of the Working Group on Assessment of Systems for Delivering Legal Services (New York)

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