The Administration for Children & Families published a fact sheet on access to justice innovations as these innovations relate to child support.
Highlights from this fact sheet include:
“Fundamental fairness and access to justice are critical to effective child support enforcement. Child support is at its core a legal obligation. When child support procedures are clear, realistic, and fair to both parents and their children, parents are more likely to make reliable support payments that their children can count on. Whether a child support program makes greater use of administrative process or judicial procedures, providing parents with accurate information about the child support process and helping them obtain appropriate child support orders can improve child support outcomes.”
“The child support program serves over 17 million children, and most of the parents involved in the child support system navigate without a lawyer. Many child support agencies have developed innovations to make customer engagement more “user friendly.” Providing information to pro se parents helps ensure that parents understand the child support process, know what to expect in the child support process, and provide accurate financial information” (p. 1).
“When parents are provided accurate information about the child support process, are given the opportunity to present information about their circumstances and are really listened to, support orders are more accurate and parents are more likely to comply with the orders. In fact, research suggests that parents are more likely to comply with child support orders that they perceive to be fair, while they are less likely to comply with child support orders that they perceive to be unfair” (p. 1).
Access the fact sheet here: https://www.acf.hhs.gov/sites/default/files/ocse/access_to_justice_innovations.pdf
PUBLICATION DETAILSFormat: Research
Publication Type: Fact Sheet, Form, Policy, Report
Geographic coverage, US: NATIONAL
Geographic coverage, World: North America
Topics: Needs & Benefits | Good Practice | Featured | Models/Standards/Principles | Technology
Case type: Custody/Visitation, Divorce/Separation, Domestic Abuse, Family, Guardianship
Practice Area: Family
Who Served: Children & Juvenile
How Provided: Courts, Delivery Systems, Hotlines, Information Centers, Law School Clinics, Legal Aid Attorneys
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LINKS TO RESOURCESFact sheet