The Federal Trade Commission presents recommendations, which they gathered through public roundtables the year prior. These roundtables brought together representatives from the debt collection industry, consumer advocates, judges, attorneys, and others.
Alternative Dispute Resolution
Adding by Subtracting: How Limited Scope Agreements for Dispute Resolution Representation Can Increase Access to Attorney Services
In this article, the author provides an overview of the problems facing self-represented litigants and how limited scope agreements and unbundled services can help those litigants. She shows how alternative dispute resolution and limited scope representation work together.
Representation in Mediation: What We Know From Empirical Research
The impact of representation for parties in mediation was largely indeterminate. Wissler suggests more research with random assignment of lawyers. She notes that lawyers may have become more adept at handling mediation over the last few years, since most of the studies reviewed in this article.
Legal Aid Research 