Legal Hotlines Client Outcome Study 2006

Clients of seven legal hotlines located in Illinois, Florida, Virginia, Michigan, Maryland and Connecticut, were surveyed to determine if providing telephone legal advice helped with consumer and public benefits cases, and whether hotlines need more technical support.

Clearing a Path to Justice: A Report of the Maryland Judiciary Work Group on Self-Representation in the Maryland Courts

This report outlines the work group’s efforts and study on self-represented litigants in Maryland. It provides an overview of the current efforts, initiatives, and recommendations on how to aid self-represented litigants, enhance the response of court staff, enhance the judicial response, support improvements in the legal services delivery system, and create an access to justice commission.

Nonlawyer Navigators in State Courts: An Emerging Consensus

Researchers at The Justice Lab at Georgetown Law Center surveyed the current national landscape of nonlawyer navigators. They identified and analyzed 23 programs in 15 states and the District of Columbia. The report is based on extensive outreach and interviews with more than 60 informants who created, oversee or manage nonlawyer navigator programs in court settings. The report describes program features and offers practical considerations for creating and implementing such programs.