Published by: The Work Group on Self-Representation in the Maryland Courts. Published in August 2007.
This report provides an overview of how the Maryland courts have responded to the increased volume of self-represented litigants, mainly through forms, tailored websites, orientation courts, and written materials and videos.
Recommendations (see pages 6-7):
- The Judiciary develop a web-enabled document assembly interface for court forms;
- The Judiciary provide resources and services for self-represented litigants in languages other than English to ensure access to the justice system for the many non-English speakers that frequent the courts;
- The Judiciary invest in Live Chat technology and engage a provider to enhance forms support by offering questions answered live via a chat feature on forms web pages and other relevant web pages;
- The Judiciary evaluate the Eastern Shore Regional Library Self-Help Pilot for possible replication;
- The District Court of Maryland investigate the need for and feasibility of developing District Court self-help centers;
- The Judiciary consider expanding the Family Law Self-Help Centers operated by the Maryland Circuit Courts to serve a broader range of litigants and case types; and,
- The Judiciary develop a video or video library of materials that can be shown to individuals appearing on their own in Maryland courts.