General/Unspecified Clients

Report of the Summit on the Use of Technology to Expand Access to Justice

The 51 attendees at the technology summit issued developed a strategy to implement the the use of technology to help with: document assembly for self-represented litigants; better “triage”—that is, identification of the most appropriate form of service for clients in light of the totality of their circumstances; mobile technologies; remote service delivery; expert systems and checklists; and unbundled services.

Nonlawyer Navigators in State Courts: An Emerging Consensus

Researchers at The Justice Lab at Georgetown Law Center surveyed the current national landscape of nonlawyer navigators. They identified and analyzed 23 programs in 15 states and the District of Columbia. The report is based on extensive outreach and interviews with more than 60 informants who created, oversee or manage nonlawyer navigator programs in court settings. The report describes program features and offers practical considerations for creating and implementing such programs.

Legal Problems and the Poor

The national survey found that there is a disproportionate percentage of individuals who experience legal problems — 10 percent of people who experienced at least one legal problem experienced one-third of all legal problems. They also find that low-income people were more likely to experience legal problems.