General/Unspecified Clients

Expanding Access to Justice, Strengthening Federal Programs: First Annual Report of the White House Legal Aid Interagency Roundtable

In November 2016, the Department of Justice issued the first annual report of the White House Legal Aid Interagency Roundtable (WH-LAIR), “Expanding Access to Justice, Strengthening Federal Programs,” to President Obama. The report documents ways in which WH-LAIR’s 22 participating agencies have been working together with legal aid service providers to develop programs and collaborations that integrate legal aid and advance common goals.

The Challenges of Calculating the Benefits of Providing Access to Legal Services

This essay explores how policymakers and other public-interested actors have empirically calculated the benefits of providing low-income access to legal services in the past, and how they might improve upon existing methods going forward. The author reviews, criticizes, and tries to build on two major civil justice needs studies, one published by LSC in 2005 and the other by the ABA in 1994.

Legal Hotlines Client Outcome Study 2006

Clients of seven legal hotlines located in Illinois, Florida, Virginia, Michigan, Maryland and Connecticut, were surveyed to determine if providing telephone legal advice helped with consumer and public benefits cases, and whether hotlines need more technical support.